Privacy Policy

Trinity Aesthetic Studio
Address: 255 W Central Ave, Brea, CA 92821, United States
Phone: +1 (714) 423-0240

For privacy questions or to exercise your rights, please contact us at:
Email: info@trinityaestheticstudio.com

Mail: Privacy Request, Trinity Aesthetic Studio, 255 W Central Ave, Brea, CA 92821

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“personal information”). The types of information we collect depend on how you interact with us.

2.1 Information You Provide Directly

Examples include:

• Contact details – name, phone number, email address, mailing address.

• Appointment information – preferred date/time, service(s) of interest, notes you share about goals or concerns.

• Health-related information you choose to share – relevant medical history, medications, allergies, sensitivities, prior treatments, or aesthetic goals that help us determine appropriate treatment options.

• Payment information – billing details processed by our payment providers (we do not store full credit card numbers on our Site).

• Communications – information in emails, SMS/text messages, calls, or other messages you send to us (including feedback and survey responses).

2.2 Information Collected Automatically

When you use our Site, we may automatically collect:

• Device and usage information – IP address, browser type, operating system, device identifiers, pages viewed, links clicked, referring/exit pages, and timestamps.

• Cookies, pixels, and similar technologies – to recognize your browser, remember your preferences, measure traffic, and understand how visitors use our Site.

We may use analytics tools (such as Google Analytics or similar services) to help us understand performance and usage trends.

2.3 Information From Third Parties

We may receive information about you from:

• Scheduling, messaging, or practice-management platforms (e.g., appointment confirmations, reminders, or forms you complete through integrated tools);

• Marketing and advertising partners (e.g., analytics or campaign performance data);

• Referrals from other providers or patients (where permitted by law and professional guidelines).

3. How We Use Your Information

We use personal information for purposes such as:

• Providing services – scheduling and confirming appointments, performing treatments, responding to inquiries, and delivering customer support.

• Text message (SMS) communications – sending appointment reminders, follow-ups, and, where permitted, limited marketing or educational messages (see Section 4).support.boulevard.io

• Personalizing your experience – tailoring content, recommendations, or communications based on your interests and our relationship with you.

• Improving our Site and services – monitoring performance, troubleshooting, enhancing layout and content, and developing new offerings.

• Security and fraud prevention – protecting the Site, our practice, and our patients from unauthorized access, misuse, or illegal activity.

• Legal and compliance – meeting our legal, regulatory, and recordkeeping obligations, and enforcing our policies and agreements.

Where required by law, we will obtain your consent before using your information for certain purposes.

4. Text Messaging (SMS) & Mobile Terms

When you provide your mobile phone number and agree to receive text messages (for example, by submitting a form that includes the disclosure, “By entering your phone number, you are agreeing to receive text messages from Trinity. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out. See our Privacy Policy for additional details.”), you authorize us to send you SMS messages.support.boulevard.io

4.1 Types of Messages

We may send:

• Transactional messages – appointment confirmations, reminders, rescheduling notices, information about pre- and post-treatment instructions, and important service updates.

• Service-related and limited marketing messages – information about new services, events, or educational information related to aesthetics and wellness (only where permitted by law and your consent).

4.2 Your Choices & Opt-Out

• You can opt out of SMS at any time by replying STOP or UNSUBSCRIBE to any message.

• For help or more information, you can reply HELP or contact us using the details in Section 1.

• Message and data rates may apply. Message frequency may vary.

Please note: opting out of marketing texts will not stop transactional or service messages that are reasonably necessary to provide services you have requested (such as appointment reminders).

4.3 Mobile Number & TCR/TCPA Compliance

To comply with text messaging rules and carrier guidelines (including The Campaign Registry’s requirements), we:

• Use your mobile number only for the purposes described in this Policy and the disclosure you agreed to;support.boulevard.io

• Do not sell or share your mobile number, SMS consent data, or SMS message content with third parties or affiliates for their own marketing or promotional purposes;support.boulevard.io

• May use service providers to send messages on our behalf, but they are not allowed to use your mobile information for their own marketing.

Text messages are not intended for emergencies or urgent medical issues. In an emergency, call 911 or your local emergency number.

5. Cookies & Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to:

• Remember your preferences and settings;

• Help our Site function properly;

• Analyze Site traffic and performance;

• Support marketing and advertising efforts (for example, measuring how campaigns perform).

You can usually adjust cookie settings in your browser. If you disable certain cookies, some features of our Site may not function properly.

6. How We Share Information

We do not sell or rent your personal information, and we do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California privacy law.huschblackwell.com

We may share personal information with:

• Service providers and vendors – such as scheduling platforms, payment processors, hosting providers, analytics vendors, and communication tools that process information on our behalf and under our instructions.

• Professional advisors – such as accountants, auditors, lawyers, and consultants, as needed for legitimate business purposes.

• Business transfers – in connection with a merger, acquisition, reorganization, or sale of all or part of our practice, personal information may be transferred as part of that transaction.

• Legal and safety purposes – when required or permitted by law, such as to comply with legal process, respond to lawful requests, protect our rights, safety, or property, or protect the safety of our patients, staff, or the public.

We require our service providers to protect the confidentiality and security of personal information and to use it only for the services they perform for us.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide services and maintain patient relationships;

• Fulfill the purposes described in this Policy;

• Comply with legal, regulatory, and professional obligations (including healthcare record retention requirements); and

• Resolve disputes and enforce agreements.

Retention periods may vary depending on the type of data and legal requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, or loss. These measures may include access controls, encryption in transit where appropriate, secure storage, and staff training.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or from our Site or through electronic communications.

9. Your Privacy Rights

Depending on where you live and how you interact with us, you may have certain rights regarding your personal information.

9.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) may give you the following rights, subject to certain exceptions:huschblackwell.com

• Right to know – to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, purposes of use, and categories of third parties to whom we disclose it.

• Right to delete – to request that we delete certain personal information we collected from you, subject to exceptions (for example, where we must keep information to comply with law or provide services you requested).

• Right to correct – to request that we correct inaccurate personal information we maintain about you.

• Right to opt out of sale or sharing – we do not sell or share your personal information for cross-context behavioral advertising. If that changes in the future, we will update this Policy and provide a way to opt out.

• Right to limit the use of sensitive personal information – if we collect “sensitive personal information” as defined by California law, you may have the right to limit its use to certain permitted purposes.

• Right to non-discrimination – we will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information in Section 1 and include “California Privacy Request” in your message. We may need to verify your identity before fulfilling your request.

You may also designate an authorized agent to make certain requests on your behalf. We will require proof of the agent’s authority and may still verify your identity directly.

10. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental consent as required by law.

If you believe a child has provided personal information to us without consent, please contact us using the information in Section 1, and we will take appropriate steps to delete such information as required by law.

11. Third-Party Websites & Links

Our Site may contain links to third-party websites, services, or platforms (for example, scheduling tools, social media, or educational resources). These third parties have their own privacy policies and practices, which we do not control.

We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. International Visitors

Our services are intended for individuals in the United States. If you access our Site from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may be different from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will revise the “Last updated” date at the top of this page. In some cases, we may provide additional notice (such as by posting a notice on the Site or sending a communication).

Your continued use of the Site after any changes take effect means you accept the revised Privacy Policy.

14. How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:

Trinity Aesthetic Studio
Address: 255 W Central Ave, Brea, CA 92821, United States
Phone: +1 (714) 423-0240
Email: info@trinityaestheticstudio.com